LexiBrews Privacy Policy.
This policy explains how LexiBrews may handle information shared through the website, Instagram ordering, and direct order email communication.
What LexiBrews collects and why.
LexiBrews is presented as a local pickup coffee business. Most customer communication happens directly through Instagram messages or order email rather than through a full ecommerce system.
1. Information LexiBrews may receive
When a customer places an order or sends an inquiry, LexiBrews may receive information such as a name, email address, Instagram handle, drink choice, order size, pickup timing, and any message the customer chooses to send.
2. How that information is used
That information may be used to respond to questions, confirm pickup timing, prepare orders, share pickup details, and provide customer support related to a current order request.
3. Website usage
This website is primarily informational. It does not create customer accounts, process online checkout payments, or require a login to browse the menu or ordering details.
4. Instagram and external platforms
If a customer orders through Instagram, that communication also takes place on Instagram's platform. Information shared there may be subject to Instagram's own policies and terms in addition to LexiBrews' handling of the conversation.
5. Order email communication
If a customer uses the order email option, the submitted information is used only to review the request, reply to the customer, and coordinate the pickup order. Customers should avoid sending unnecessary sensitive personal information.
6. Sharing of information
LexiBrews does not present itself as selling customer data. Information would generally only be shared when reasonably necessary to run the business, comply with legal obligations, or protect the business and its customers.
7. Data retention
Order messages and email conversations may be kept for as long as reasonably needed to manage pickup, answer follow-up questions, keep simple business records, or resolve order-related issues.
8. Customer choices
Customers can choose what information to include in an order inquiry. They may also request updates or deletion of information previously shared, subject to any recordkeeping or legal needs.
9. Contact
For privacy-related questions tied to this site experience, customers can reach out through the same business contact channels shown on the site, including Instagram or the order email listed for LexiBrews.